11 Incredible Document Management Trends in 2023

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Written By Haissam Abdul Malak

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Document management trends are becoming increasingly important in today’s world. The benefits of using these trends include increased efficiency, better productivity, applied best practices for managing documents, improved document version control, and managing the complete lifecycle of documents.

Some of the document management trends include increased cloud storage usage, increased adoption of AI, increased use of blockchain, automated document classification, and federated search.

Document management trends are necessary for organizations to stay up-to-date with the latest technologies. But it is not just about being up-to-date, it is also about being more efficient in an increasingly fast paced work environment. Document management trends can help with this by providing a more streamlined document workflow that can save time and money.

10 Document Management Trends

Document management can be challenging to maintain and follow up on, so it’s important to stay on top of trends in the industry and maximize your own performance through education.

Here are the 11 document management trends:

1- Increasing cloud storage usage

There are many technological advancements that are gradually changing the way we store documents and access them as well. One of those trends is cloud storage, which is becoming increasingly popular among people because it is a safer and more convenient way to store files.

Your employees will be able reap the benefits of migrating to the cloud as they will be able to access documents whenever they need to on any device without being connected to the organization’s network.

2- Increased adoption of AI

AI has had a major impact on document management. Not only is it saving time and money, it is also making the documents more accessible. AI has started to replace old methods of document management where people would have to manually file and retrieve documents.

For examples, the best OCR software and intelligent document processing systems are integrating Artificial intelligence and Machine Learning in their software in order to increase the accuracy, better understand unstructured documents, and automate document classifications.

3- Increased use of blockchain for document security

The use of blockchain technology for document security is increasing by the day. It is a form of digital ledger which can store any type of data, and it cannot be altered or tampered with. This type of ledger makes it possible to store documents securely and circulate them in an immutable way, without requiring a third party to verify their authenticity.

Some of the available document management systems have integrated already with this technology in order to provide high secure documents environment without jeopardizing accessibility.

4- Automated document classification

In the not too distant past, corporations had to classify papers manually. Just consider how much time an employee would need to look through each document, characterize the category of papers, and appropriately file them.

This procedure takes a long time and is prone to error. Fortunately, recent technological developments have made it possible to automate document classification using machine learning and artificial intelligence. The benefits of automating this process will make document categorization more accurate and less error prone.

5. Federated search

Many companies store and manage their documents using more than one document management system. This adds needless steps for employees looking for information to carry out a specific business task.

Federated search enables enterprises to overcome information silos by searching for documents using a single location and receiving results regardless of their original location.

This reduces the number of time employees spend looking for information, increasing productivity and efficiency.

6. Automate Business Processes

Automation of business processes is critical for businesses that want to be agile and prosper in the digital age. The recent COVID19 pandemic has highlighted the need for digitalization among enterprises.

Organizations that rely on paper documents and paper-based processes were unable to do business as usual during the lockout.

The adoption of business process automation solutions to create a more efficient and effective work environment is one of the top document management trends we see presently in enterprises of all sizes.

I strongly recommend reading the below article if you are in search of the best business process automation tool

7 Best Business Process Automation Tools (2022) (theecmconsultant.com)

7. Leverage RPA technologies

RPA software robots are used to automate manual repetitive operations that employees spend the majority of their time doing (i.e., data entry).

These robots can replicate employees’ actions and execute them without human intervention, enhancing efficiency and completing tasks more quickly.

8- Easier collaboration

Using integrated document collaboration tools, your organization will be able to streamline document workflow and enable smooth execution of related processes.

During the last pandemic, organizations and solution vendors knew they need to be able to allow employees to work completely remotely and provide full accessibility of business documents.

Solution providers are now putting high importance on providing their best team collaboration software to be more seamless and have an efficient collaboration in order to ease this process and reduce time taking to complete document related processes.

9. Increased integration with other systems

Most organizations rely on a variety of systems to do business. In order to have an efficient document management plan, there should be a wide range of integrations available to allow all systems to obtain information without the need for human intervention.

Integrations can help boost productivity and collaboration among employees from different departments or with outside organizations.

10. Overcome information silos

Information silos refer to the isolated storage of documents within an organization. When they are not shared across departments or business units, it leads to inefficiencies and can result in duplicate work. In worst-case scenarios, it can lead to business failures.

Information silos are a problem that can be solved with AI. This is because AI has the capability to aggregate data from different sources, and then present it in a coherent manner.

11- Flexible interface and user experience

The full potential of these applications has been constrained by the static user experience given by major enterprise content management systems or document management systems. Giving users the option to adapt the user interface to meet their everyday needs is now one of the most significant document management trends.

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